Shield HealthCare

Our Mission
Shield HealthCare is a service organization dedicated to fulfilling the medical supply needs of consumers and the caregiving community with a focus on customer satisfaction.

Company History
Shield HealthCare was established in 1957 as a specialty pharmacy. Over the years Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Texas and Washington. In 1982, Shield was purchased by C. R. Bard, a medical device manufacturer. In September 1990, Shield was purchased a second time by Kobayashi Pharmaceutical Co, Ltd, a pharmaceutical manufacturer and distributor. In November 2006, Shield's Executive Management Team formed a company called Dharma Ventures Group and acquired a controlling interest in the company from Kobayashi. With more than 50 years of pharmacy and medical supply experience, Shield has become an industry leader in Incontinence, Urological, Ostomy, Enteral Nutrition, Wound, and Diabetes supplies.

Accreditation
In 2007, Shield HealthCare was granted formal accreditation status by the Community Health Accreditation Partner's (CHAP) Board of Review signifying its commitment as a leader in providing superior products and service to the home healthcare market.

Customer Satisfaction
Shield HealthCare customer satisfaction surveys are conducted every year by Press Ganey Associates, Inc. Based on our most recent survey, 99% of our customers would recommend Shield HealthCare. We review our results carefully to maintain our standard of excellent service for the patients and families that depend on us.

Our customers appreciate the convenience of reliable home delivery, monthly order reminders, language translators, and Shield’s direct billing to their insurance plans, including Medi-Cal, Medicaid, and Medicare.